Contact us today

To learn how Cogniva's Products and Services can organize and monitor your information management infrastructure, improving compliance and efficiency throughout your enterprise.

Technical Support & Maintenance

You may contact Cogniva’s Technical Support Team by using the following communication methods:

Toll-free: 1 (855) 296-2927 ex.3

In Ottawa/Gatineau: 1 (819) 776-2666 ex. 3


Working Hours

You can contact us (except national/provincial holidays) during business hours, 8 am to 6 pm, Monday through Friday EST.

Extended coverage is available for an additional fee. In response to your support request, you may receive a solution, a request for more information, or notice that work on your problem is currently in progress.

*Cogniva reserves the right to change its support policy at any time without any prior notice